Privacy Policy
Effective Date: August 13, 2026
AERA Insurance Group LLC (“AERA Insurance Group,” “AERA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request information, communicate with us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, mailing address, and information submitted through contact forms, quote requests, or other communications.
When necessary to provide insurance-related services, we may also request additional information needed to evaluate coverage options, obtain insurance quotes, service policies, or assist with other insurance-related requests.
Our website may also automatically collect certain technical information, such as browser type, device information, IP address, and information about how visitors interact with our website.
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and quote requests.
Provide and service insurance-related products and services.
Communicate with you regarding your insurance needs, policies, or requests.
Provide customer service and support.
Improve our website and services.
Comply with applicable legal and regulatory requirements.
Prevent fraud, misuse, or unauthorized activity.
Sharing of Information
We may share information when reasonably necessary to provide insurance services, including with insurance carriers, wholesalers, managing general agencies, service providers, and other parties involved in obtaining, placing, or servicing insurance coverage.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
We do not sell your personal information for monetary consideration.
SMS/Text Messaging Privacy
If you provide your mobile telephone number and consent to receive text messages from AERA Insurance Group, we may use that number to communicate with you regarding your inquiries, quotes, policies, service requests, appointments, or other insurance-related matters.
SMS consent and mobile telephone information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact AERA Insurance Group using the contact information below.
Consent to receive text messages is not a condition of purchasing insurance products or services.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services. AERA Insurance Group is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Your Choices
You may contact us to request that we update or correct personal information you have provided to us. You may also opt out of certain communications by following the instructions provided in those communications or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
AERA Insurance Group LLC
6575 West Loop S, Ste 500
Bellaire, TX 77401-3509
Phone: (713) 842-2888
Email: info@aera-insurance.com